Churchill saves 45+ hours per week and stays ahead of capital calls with Arch
Administrative work spread across dozens of portals and inboxes, where a missed capital call notification was operational risk.
As Churchill's investment activity grew, the volume of administrative work became a real constraint. The team manually processed capital calls, distribution notices, quarterly reports, and tax documents across dozens of portals and inboxes — a time drain that also introduced meaningful operational risk. "Missing a single email notification could result in a late capital call," Chris Schultz, Principal at Churchill Asset Management, notes. "We needed a solution that would enable us to eliminate this fragmented, document-shuffling workflow and scale without friction."
Rather than expanding headcount, Chris sought a unified platform to aggregate and consolidate fund-investment information. That search led him to Arch.
"Before Arch, missing a capital call was a real operational risk — not because we weren't diligent, but because our processes didn't scale. With so many portals and emails, one oversight could create an outsized impact."
Churchill partnered with Arch to create a centralized source for all private equity communications, documents, and data. Arch managed the onboarding effort, handling outreach to general partners and administrators and establishing secure portal connections. "We were impressed with how quickly we were up and running without having to do any of the heavy lifting ourselves," Chris shares.
Capital calls, distributions, notices, and reports are now automatically collected, quality-checked, and surfaced through Arch's dashboards in real time. External service providers like fund administrators and accounting firms access documents directly through the platform, eliminating the need to manually distribute hundreds of K-1s each tax season. "Arch has allowed us to adopt a self-service workflow for our third-party vendors, saving us countless hours,” Chris notes.
Monthly active users have grown over 7x, and the team continues to operate lean. “The platform is very easy to navigate, and we have seen widespread adoption across the investment, operations, accounting, technology and investor relations teams.”
"With Arch, nothing falls through the cracks. Capital calls are surfaced on time, documents are where they should be, and we have complete confidence in our workflows as we continue to scale."
Churchill now supports a growing number of private equity and co-investment vehicles without adding headcount, freeing the team to focus on higher-value work.
"Arch is so much more than a platform; they're a vital extension of our team. Our partnership positions us to continue scaling with speed, confidence, and control."
Arch is a true force multiplier. It replaces fragmented manual workflows, offers complete visibility across every fund, and gives us a scalable foundation for growth.
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